Partial Invoicing - Instalments (Making Changes)

  • The Partial Invoice button is for use in two scenarios:

    • To invoice ONLY for a deposit and not the whole Enrolment. For more information on this, please see this article.

    • To invoice ONLY for an “instalment” of the Enrolment.

    • NOTE: The Partial Invoice button should not be used for any other purposes. The main Invoice button will deal with all other cases.

  • This article outlines the steps required to make changes to Enrolments when using the Pay by Instalments feature for instalments.


Case 1 - A student starts after the course start or instalment during a particular instalment period.

  • Create the Enrolment as normal and add the booking.

  • Select the appropriate Instalment Type in the Booking that the student requires for the portion of the course they are studying.

  • Enter the Booking Start Date as the actual date the student will start the course.

  • The system will return the instalments that cover that period - if the booking falls at least one day in an instalment period, they will be charged the full price for that period.

  • Example 1: for a main course running from September to June:

    • Student chooses 3 termly instalments, but starts in November, two months after the main course has started.

    • The student will be charged all three termly instalments as their bookings falls within all three of the periods.

  • Example 2: for a main course running from September to June:

    • Student chooses 9 monthly instalments, but starts in December, three months after the main course has started.

    • The student will be charged the remaining seven monthly instalments as their bookings falls within the remaining seven periods. The first two periods are not displayed.

  • It is possible to manually amend the price of the first instalment if you require to charge the student a lower amount for any portion of the period missed.

    • Please see this article for further details on manually editing prices.

    • NOTE - if the Enrolment is repriced for any reason in future (further change of bookings, dates, options etc), then this manual amendment will be cleared and will need to be re-entered.

  • Invoice the instalments as usual.

Case 2 - A student finishes the course before the course end but has already paid some of the instalments.

  • Go to the Enrolment, edit the Booking and change the End Date to the date the student will be finishing their studies.

  • As above, if the booking falls at least one day in an instalment period, they will be charged the full price for that period. Any other periods will be ignored.

  • Example 1: student originally booked the full course duration, and paid for the first two instalments:

  • Student subsequently ends their course early (in April).

  • Go into the Booking, change the end date.

  • The remaining unposted instalments are no longer displayed.

  • The final instalment amount can be manually edited if required.

    • NOTE - it’s fine to ignore the new unposted CreSale and Sale lines for the instalments already paid.

  • Go ahead and invoice the remaining instalments as normal:

  • If the student has already paid for the instalment in advance and cancels early, post the CreSale line for that instalment to create a Credit Note. This can then be used to process a refund for the student.

Case 3 - A student would like to change the way they pay for the course, i.e. switch instalment type for example from termly to monthly.

  • Edit the booking to change the end date to the last date in the instalment period before the change is to take place.

  • Add a new booking for the same course with the start date as the date of the subsequent enrolment to the end of the course with the new payment option.

  • As above, if the booking falls at least one day in an instalment period, they will be charged the full price for that period.

  • Manually amend the price of any instalments as required, and invoice the remaining instalments as usual.

    • NOTE - cancelling any booking that has already been delivered will delete all placements and attendance data. This cannot be recovered.

  • Example 1: student books course originally with 9 monthly instalments, then wants to change to termly instalments from 01/12:

 

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