Online Booking System - WooshPay Portal Booking Status

  • This article explains how the Portal Booking Status field is updated as the user travels through the booking portal configured with the WooshPay payment portal.


Portal Booking Status

User Action

Portal Booking Status

User Action

Estimate

User confirmed Booking in SW

Estimate;Booking Cancelled

User pressed Cancel Booking on SW page

Estimate;Payment Registered

User pressed Pay on SW page (and potentially pressed Back button on WooshPay payment page)

Estimate;Payment Registered;Booking Cancelled

User pressed Pay on SW page, then Back on WooshPay payment page, then Cancel Booking on SW page

Estimate;Payment Registered;Payment Successful;Enrolment;Invoice;Receipt;Email

User successfully paid, enrolment converted, user received confirmation email

Estimate;Payment Registered;Payment Error

User has error with payment (declined or other)

  • If any Enquiry records have a Portal Booking Status with values different to the above, please contact Schoolworks Support.

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