Online Booking System - Translation

It is possible to use the online booking system in multiple languages.

It is then possible to access the site with a parameter on the root address to point to the specific language, for example https://YOURSCHOOL.force.com/?lang=es (with the “es” denoting Spanish in this case).

Translation of the portal is configured in the following ways:

Activate the Language for use on the portal

• Go to the Language record that you would like to use.

• Ensure the following fields are completed:

  • Web Language - checked

  • Integration Code - use a two character short code

  • Translation Workbench Code - use the same two character code

  • Portal External Code - use the same two character code (note: this is the code used in the URL parameter)

  • Enter the basic translations for Yes, No, Not important

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Portal Text Record

• Most of the text that appears on the portal is controlled through a Portal Text record.

• For translation of this text into an alternative language, a separate Portal Text record is required. This has a lookup to the Language record so ensure this lookup is pointing to the same Language record you configured above.

• All systems have a pre-installed “Default” Portal Text record in English, and some pre-configured Portal Text records in other common languages.

• Note: it is much simpler to clone an existing record, re-point to the desired Language record and translate the existing text, rather than creating a brand new record.

Translation Workbench

• Some parts of the portal can be translated using the Salesforce Translation Workbench. This is accessed through System Setup.

• Go to the Translation Workbench and Activate.

• In Translation Workbench Settings, add the languages you wish to use and the Users that have permission to enter translations.

• Click on Translate, then select the Component, Object and Aspect you wish to translate.

• A common use for this is to translate Field Labels of custom fields on the Enquiry object that are in use on the portal Personal Details screen, for example:

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• Click on the Field Label Translation field to type in the translation, and Save.

• It is also possible to translate Help Text, system picklist values and many other parts of the system here.

Translation of Services and Options, Types, Categories

• To translate specific names of Services and Service Options, the Schoolworks “Internationalisation” object is used.

• It is possible to translate the names of records on the following objects:

  • Service

  • Service Group

  • Service Option Type

  • Service Option

  • Accommodation Category

  • Accommodation Type

  • Accommodation Preference

• To apply the translation, create a new Internationalisation record as follows:

1. Enter “Portal_Name” in the Field

2. Search for the target language

3. Select the record on the object you wish to translate

4. Enter the translation

• Alternatively, it is possible to add the translation through the Related List on each record.

If you cannot find where to translate the text you require, please contact Schoolworks Support.