In general, it is possible to differentiate between how Services can be booked internally by your admin staff or by a new customer through the online booking portal. Often clients wish to be more restrictive in what they offer through the online booking system, with more “relaxed” options/configuration available for your admin team to book internally.
For example, you may allow a student who approaches you internally to start their course mid-week because of a special circumstance, yet you do not wish to allow all students to start their course mid-week through your online booking system as it could create multiple problems in volume.
To control which of your Services appear on your Online Booking System, and how they appear (for example just for specific dates or with particular options), there are a number of controls on the Service records to allow you to do this.
it is also possible to control the flow of pages presented to the student when booking through the portal - you may wish to offer a face to face student the option to book accommodation, but not offer this for your online courses. This is controlled using Service Relationship records - further details on this can eb found on a separate page here.
Services
Service Dates
Service Option Types
Service Options
Service Relationships
These control the flow of pages presented to the user when booking a course. For further information, please see the separate article here.