Teacher Portal - Getting Started/Forgotten Password

• This article advises how to:

  • Verify your email address and set up a password to access your teacher portal account

  • Reset your password if you forget it

• If you have any problems, please speak to your Line Manager.

Verifying your email and Setting Up a Password

• When your System Administrator has set up your Teacher Portal account, you will receive an email to the registered email address on your account:

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• Click on the link in the email to get started.

• This will open your default browser on your device and take you to a page asking you to set up your password. Please note the restrictions on the type of password you use:

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• That’s it! You will now have access to your Teacher Portal account.

• To access the site again in future, please speak your Line Manager to get the URL as this varies from school to school. It is a good idea to save this address in your favourites so you can easily access it again in future.

Forgotten Password (and account lockout)

If you forget your password:

• You only have 5 attempts to login with a password after which your account will be locked for 15 minutes

  • So it is quicker at the 4th attempt if you have forgotten your password, to reset it instead

  • If you do lock your account, please wait 15 minutes before trying the next step to reset your password

• Go to the URL to login, then click on “Forgot your password?”:

• Enter your username (usually your email address, but if you can’t remember your username, then speak to your Line Manager), then press the “Reset Password” button:

• You will then receive an email to the registered email address on the account with a link to take you through to set up your new password.

• If you did not receive a link or the link does not work, please speak to your Line Manager.