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  • It is possible to manually amend the price of the first instalment if you require to charge the student a lower amount for any portion of the period missed.

    Click Edit next to the relevant instalment and change the Unit Amount field, then Save.

    • Please note Please see this article for further details on manually editing prices.

    • NOTE - if the Enrolment is repriced for any reason in future (further change of bookings, dates, options etc), then this manual amendment will be cleared and will need to be re-entered.

  • Invoice the instalments as usual.

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  • Student subsequently ends their course early (in April).

  • Go into the Booking, change the end date.

  • The remaining unposted instalments are no longer displayed.

  • The final instalment amount can be manually edited if required.

    • Note, NOTE - it’s fine to ignore the Credits and new unposted instalments for those CreSale and Sale lines for the instalments already paid.

  • Go ahead and invoice the remaining instalments as normal.:

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    • If the student has already paid for the instalment in advance and cancels early, post the CreSale line for that instalment to create a Credit Note. This can then be used to process a refund for the student.

    Case 3 - A student would like to change the way they pay for the course, i.e. switch instalment type for example from termly to monthly.

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    • Edit the booking to change the end date to the last date in the instalment period before the change is to take place.

    • Add a new booking for the same course with the start date as the date of the subsequent enrolment to the end of the course with the new payment option.

    • As above, if the booking falls at least one day in an instalment period, they will be charged the full price for that period.

    • Manually amend the price of any instalments as required, and invoice the remaining instalments as usual.

      • NOTE - cancelling any booking that has already been delivered will delete all placements and attendance data. This cannot be recovered.

    • Example 1: student books course originally with 9 monthly instalments, then wants to change to termly instalments from 01/12:

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