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  • This article advises how to activate a Teacher Portal Account so the teacher can log in and view their Classes, mark attendance and create Learner Plans.

  • The functionality of the Teacher Portal may vary from School to School - please check with your System Administrator the functionality available in your system.

  • For a Teacher Portal Account to be activated, you must first have created a Teacher Account for them. Please see this article for instructions on how to do this.

  • Access to the Teacher Portal also requires a Teacher Portal license for each teacher. Please check with your System Administrator if you would like more licenses.

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  • When in the Contact record, check all the details look correct, in particular the email address, then click “Enable Customer User” at the top right (this button may also be in a drop-down menu):

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  • This will take you through to the Setup area of the system, and to the Teacher User record specifically:

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  • Select Schoolworks Teacher Portal in the Profile drop-down, then press Save.

  • The system will then immediately email the Teacher asking them to verify their email address and to set up a password.

  • It is not possible to view any users' passwords. If they forget their password, please see the troubleshooting steps below.

  • To access the teacher portal, your organisation will have a unique URL, but structured as follows:

    • https://yourportalnameYOURSCHOOL.my.forcesite.com/teacherportal

    • Please check with your System Administrator if you do not know your portal name.

  • To exit Setup and return to Schoolworks, click on the 9 dots in the top left and then select Schoolworks. If Schoolworks doesn’t appear in the list, then type it in the “Search apps and items…” box.

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