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  • Consider two factors when making changes:

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  • These factors influence the steps to take, outlined below.

  • Note it is much simpler to make changes to the Group prior to creation of Student Accounts/Enrolments and prior to invoicing.

    • Therefore, generally wait until the group requirements have been confirmed before creating the Student Accounts/Ernolments and invoicing.

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Changes Prior to Student Account/Enrolment creation; Prior to invoicing

Adding Group Members

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  • Use the Edit, Cancel or “New” buttons in the Group Enrolment Bookings panel to adjust any Bookings.

  • Follow the process outlined in this article to assign the Bookings/Finance to the correct Group Member.

  • Save when finished. Note any manual changes made to the unposted finance will be reset and will need to be re-entered.

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Changes After to Student Account/Enrolment creation; Prior to invoicing

Adding Group Members

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  • Then the system will go ahead and run the batch to update the students. This batch runs in the background and you will be emailed when it is complete.

  • The Group Size on the Group Enrolment and the Group Account are updated automatically as part of this process.

Changing Bookings

  • Use the Edit, Cancel or “New” buttons in the Group Enrolment Bookings panel to adjust any Bookings.

  • Follow the process outlined in this article to assign the Bookings/Finance to the correct Group Member.

  • Save when finished. Note any manual changes made to the unposted finance will be reset and will need to be re-entered.

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Changes After Student Account/Enrolment creation; After invoicing

Adding Group Members

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  • The Group Size on the Group Enrolment and the Group Account are updated automatically as part of this process.

Changing Bookings

  • Use the Edit, Cancel or “New” buttons in the Group Enrolment Bookings panel to adjust any Bookings.

  • Follow the process outlined in this article to assign the Bookings/Finance to the correct Group Member.

  • Save when finished. Note any manual changes made to the unposted finance will be reset and will need to be re-entered.

Reinvoicing

  • Any changes made above will generate a Credit for the original invoice and unposted finance for the new invoice for the whole group.

    • Note it is not possible to create a “difference” invoice or credit note for a group - all changes always result in a full credit of the first invoice and the generation of a new full invoice.

    • Please note if any manual prices have been entered, they will need to be re-entered prior to reinvoicing.

  • When you are happy with the unposted finance that is displayed and are sure everything is correct, press “Update Students & Invoice” at the top of the Enrolment:

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  • Then the system will go ahead and run the batch to update the students and generate a new invoice. This batch runs in the background and you will be emailed when it is complete.

  • See also this article on invoicing changes to Groups.