Languages can only be created by a Systems Administrator.
Step-by-step guide
Creating a language (or a Nationality) in Schoolworks is done in two stages.
- The language itself needs to be created and can be assigned to a country or countries, ; the country assignation country assignation is not mandatory. It It is important to note that a language can be associated with a number of countries but a country can only have one, its native, language.
- The language will need to be added to the language picklist so it can be selected on the account screen.
...
- This check box is ticked if the language is to be used in conjunction with the email system to send emails in a different language (Use to be confirmed).
- This check box is ticked if the language is to be used in conjunction with the email system to send emails in a different language (Use to be confirmed).
External ID
- Leave blank. (This was used in the data migration from the previous system).
Integration Code
- Recommend It is recommended to use the language ISO code where possible as this is an agreed standard code.
- Used in conjunction with the Web Language check box and portal texts to allow configuration of the online booking system to display in this language.
...
Adding the language to the Language Picklist.1.
- Click on ‘Setup’
...
- In the left hand frame click on ‘Customize’.
...
- Click on ‘Accounts’
...
- Click on ‘Fields’.
This will display a long screen of information. As Language is a Schoolworks created field and not a generic Salesforce field you will need to scroll down a page to the Account Custom Fields & Relationships section which contains all the Schoolworks fields. Scroll down until you find Language.
...
You will see that there are two language fields. One named Language and the other Language Lookup. As you want to edit the picklist, click on Language field. (Do not click on Edit, click on the name Language, clicking on Edit will not allow you to change the contents of the picklist.
5. Scroll down to the Picklist Value Set 'Values' section
6. Click on ‘New’
This will display the following window.
1.
- Add the new language that you have created. You can enter as many new languages as you like in the window if you have created more than one.
...
- Check all the Record Types
...
- Click on ‘Save’.
This will add the new language/s to the end of the language picklist. To reorder the picklist to be in alphabetical order (or you can reorder manually to any order you would like) click on the ‘reorder’ button.
...
Check that the language is available in the account screen.Done!