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1. Search for DKIM in Setup of Salesforce

   1. This is via Setup → Email – DKIM Keys

2. Create the DKIM Keys

   1. Set the Selector, Alternate Selector, Domain and Domain match pattern

   2. Salesforce will then create two CNAME DNS records to enter into the customer DNS

3. Customer creates the to CNAME records on their domain (typically done by their IT department)

4. Activate in Salesforce

   1. Once published, go back to Salesforce and the ‘Activate’ button will be enabled

   2. Click ‘Activate’

You tube video:

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